Orders ship within 3-5 business days, that is our standard processing time. During busy seasons, expect 5-7+ business days. Contact us if you're on a deadline. Free shipping to US destinations is 5-7 business days. If you need an item faster, we may have affordable shipping upgrades available at checkout.
When we ship internationally, we offer multiple options. Standard shipping can take 2-6 weeks depending on location, if you need it faster we recommend using USPS Priority, UPS, or DHL Worldwide Express. Packages are not shipped with insurance. PLEASE ALSO BE AWARE that customs and duty fees are due upon delivery and are different for every country. We cannot control when and what fees are charged. We will not send items marked as a "Gift". Free shipping does not apply to international orders.
For major holidays, please order 2-3 weeks before to ensure it gets there on time. We cannot guarantee the product will be built and shipped on time, our busiest season is Black Friday, Cyber Monday, and Christmas.
When a package is marked undelivered and returned to the seller, the buyer is responsible for return shipping.
** Shipping times are approximate because of weather/customs/holidays, we are unable to guarantee an exact delivery day.
Disclaimer: Once an item's tracking number says "Accepted" by USPS we can not be liable for Non-Delivery/Theft/Ect. All items are sent WITHOUT signature required delivery. Please contact us to send your bag with a signature required delivery.